Talking to a retired shop owner made me question my whole tune-up routine
I was dropping off a frame for paint at a small shop outside Tucson last month and got to chatting with the owner, a guy named Ray who ran the place for 30 years. He said something like, 'You kids grease everything and torque nothing,' and it got me thinking about how I do full cable and bearing service on every bike that rolls in. He pointed out that most riders in this dry climate ride 2,000 miles a year tops, so their bottom brackets and headsets barely need touching, but they do need the shift cables checked every 6 months. I still charge for the full service at $85, but now I ask the customer about their actual miles before I tear down. Has anyone else adjusted their labor based on riding habits instead of just the calendar?