Question about cutting ad spend on a brand that's not yours
Three years ago, I was running ads for a small coffee shop in Portland. The owner wanted to stop all ads for a month to 'reset the algorithm', which I thought was a bad idea. I said the data showed our best customers came from those ads, and stopping would hurt sales. He did it anyway, and sales dropped 15% that month. But then, the next month when we turned ads back on, our cost per click was lower and we got more new people. So maybe he was right in a weird way. Has anyone else had a client insist on a break that actually worked out?