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My boss told me to stop using bullet points in emails and I laughed until I tried it
Had a 1 on 1 with my manager last Tuesday and she said my emails were too "scannable" and that I was coming off as cold. I thought bullet points saved everyone time but she said it makes people feel like they're getting a robot reply. Tried writing full sentences with a friendly tone for a week. Got 3 replies saying "thanks for the detailed update" which never happened before. Anyone else find that small communication tweaks like this actually move the needle at work?
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the_adam18d ago
oh that kaid59 take is wild to me because the whole point isn't the fluff, it's the framing. the bullet points might save you time but they make the other person feel like they're getting a task list instead of a conversation. when I switched to full sentences I found people actually read past the first line because they felt like I was talking to them not at them. one manager even told me my updates felt less like a report and more like a quick chat which made her actually want to respond. bullet points are for you the writer, full sentences are for the reader, and that small shift changes everything.
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