Warning: The old customer who's fine with ancient connectors
I was at a house this week doing a simple service upgrade. The guy had been with the same provider for like twenty years. When I got into the crawl space, I found the original coaxial connectors, the kind that need a special tool we haven't used in a decade. The signal was actually passing through okay, just a bit weak. My job ticket only said to hook up the new box. The ethical pinch was right there. I could have just connected to the old line, done my thirty minutes of work, and left. The customer wouldn't know the difference right away. But I knew those old fittings would cause problems down the line, probably within a year. I ended up spending an extra hour of my own time rerunning a fresh line with proper connectors. He didn't get charged for it. My boss would call that a waste of time if he found out. But I'd rather lose an hour than have that guy call in six months with a failed signal because I took the easy way out.