Chose a credit union over a big bank 2 years ago and it's been way better than I expected

Everyone told me I was crazy for leaving Chase because of the app and ATM access. But honestly my local credit union in Austin has been solid. I get 3.5% on my checking account compared to the 0.01% I was getting before. The mobile app is basic but it works fine for depositing checks and checking balances. The only annoyance is finding a shared branch when I travel but it's not that bad. Has anyone else made the switch and regretted it or found it worth the hassle?

3 comments

3 Comments

the_matthew7d ago

Wait, five minutes? Like actually five minutes and not "we'll get to you in 5 minutes" but five hours of hold music? That kind of speed doesn't even sound legal.

cora_scott777d ago

Everyone told me I was crazy" too, but my credit union lets me talk to a real person in five minutes (which honestly blows my mind).

hernandez.blake5d ago

That's exactly it though, some places just get it. My credit union has a direct line to a real person too, no menus no nothing. I called them last month about a weird charge and a lady picked up on the third ring and fixed it while we were still talking. It's wild how rare that's become when it used to be the standard for everything.