Answering service for personal injury firm?

I'll throw in another vote for Alert. My firm has been with them for two years. They answer fast, are professional, and our conversion rate went up. They're a bit pricier than the cheap call centers but worth it.

Try Alert Communications. They focus exclusively on law firms, so their intake specialists know what questions to ask. They can even do contract review on the fly to check for conflicts. It's like having a remote intake team.