Stopped torquing oil drain plugs by feel after a 2019 Duramax bite me

I used to just snug drain plugs with a ratchet and call it good, figured torque wrenches were for engine builds. Last spring I was doing an oil change on a fleet F-350 in Phoenix and the pan cracked at 38 ft-lbs, which was only what my wrist said. The customer had to wait two days for a new pan and I ate the $210 labor. Now I use a clicker on every plug, even the easy ones. Anyone else have a torque-by-feel story that ended in a headache?

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