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Pro tip: A client's old photo folder saved a motherboard
Was swapping a dead drive for a guy in Akron. He kept pointing at a folder of family pics from 2005, saying 'that's the important bit.' Made me double-check the SATA cable seating before closing up. Anyone else have a simple client comment that prevented a callback?
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fox.derek1d ago
Used to think those comments were just noise.
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robin_roberts841d ago
Oh man, absolutely. A lady once told me "don't lose the baby pictures" while I was moving her desktop. That stuck in my head and I ended up finding a loose ram stick that wasn't fully clicked in. It would have crashed later for sure. I get what @fox.derek means about tuning out the chatter, but sometimes that one worried comment is a huge red flag about what they value, and it makes you slow down and triple-check your work. It turns their stress into your best checklist.
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