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Warning: My HELOC income verification took 8 months of back and forth

I tried to get a HELOC on my duplex in Portland last March and the income verification process was insane. They kept asking for more tax returns from my small electrical shop, then wanted signed letters from my accountant (who was on vacation for 3 weeks). Then they flagged a single late invoice from 2022 and demanded an explanation. It took exactly 8 months from the first application to the day the money hit my account. Has anyone else dealt with a bank asking for documentation that's basically impossible to get?
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nancyw97
nancyw971mo ago
Man, that is brutal. It's like the whole system is designed to make you give up. I see this kind of thing happening everywhere now, not just with banks. You try to do something simple like return a shirt or fix a warranty issue and suddenly you need to produce a signed letter from the original salesman and a DNA sample from the shirt's previous owner. It's like companies have gotten so scared of being scammed that they've piled on so many rules that honest people can't get anything done. They pick the one weird thing and hold everything up because it's easier for them to say "we need more paperwork" than to actually look at your file and make a call. It's a lazy way to protect themselves from ever having to explain a mistake. Your 8 month wait is just how far that broken logic can take you when you don't back down.
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william_henderson
Man, that sounds like an absolute nightmare. I'm sorry you went through that whole mess. What I'm really curious about is, did the bank actually give you a straight answer about why they needed that specific invoice from 2022 explained? It feels like they just pick one random thing to hold everything up, like they're looking for a reason to say no.
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ray363
ray3632mo agoProlific Poster
See it different. Most of the time it's not some random gotcha, it's a specific compliance flag that got tripped by something weird in the numbers or dates. Banks are lazy as hell, but they're also terrified of audits, so they'll hold up everything over one line item if it doesn't match their internal checklists.
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