Client told me my drawer slides sounded cheap

A customer pointed out that the soft-close on his kitchen drawers was squeaking louder than the old hardware. Swapped from standard epoxy slides to Blumotion and haven't had a complaint since. Anyone else get picky feedback on hardware sound?

4 comments

4 Comments

xena120d ago

Since I swapped from standard epoxy slides to Blumotion" - see, that's where I gotta push back a little. I don't think the slide material is the main thing here. A squeak comes from the mechanism not being aligned right or the drawer itself being warped or hanging weird. I've put cheap epoxy slides in plenty of kitchens and they were silent for years because I took the time to level everything and check the track alignment. Blumotion is nice, sure, but it won't fix a crooked drawer or a slide that's binding. Sometimes people hear a little noise and jump to the hardware being the problem, when really it's how the whole thing was installed.

blake69120d ago

You mentioned alignment but I think another thing people sleep on is how the drawer box itself is built. I've seen brand new soft close slides squeak like crazy because the drawer was assembled with cheap particle board and the sides flex every time you pull it. That flex puts pressure on the slides at weird angles and that's what makes that awful noise, not the brand of the slide. Nobody ever checks if their drawer is square, they just blame the hardware.

maryt6218d ago

Oh come on, noise is noise no matter how straight your box is. A cheap slide is still a cheap slide, and swapping to a better brand fixed the complaint.

derekjenkins18d ago

All this back and forth and nobody's asked if the drawer box is even square. That's the thing Blake said up there. I've seen $50 slides run silent on a perfectly built drawer and $400 slides squeal like a stuck pig on a warped particle board mess. Check the box first, it's free.