My supplier's invoice mistake fixed my cash flow tracking

Last Thursday I caught a $340 overcharge on a parts order from my usual vendor in Cleveland. Turns out they'd been billing me for a return credit that never posted, for like three months. Instead of just fixing it, I asked them to walk me through their whole billing system. Now I check every invoice line item against my own spreadsheet before paying, takes maybe 10 extra minutes per order. Has anyone else found routine billing errors that were quietly eating their margins?

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patriciareed18d ago

Ten extra minutes per order adds up way faster than that $340 ever did.