TIL the reason my coworker quit couponing after 8 months at Target in Dayton
She told me at lunch that after a coupon app glitch double charged her account by $27 and the brand deleted her comment instead of answering, she stopped trusting any of their deals, so how do you all decide when a brand's apology is real enough to keep buying from them?
The brand deleted her comment instead of answering, that is wild. Honestly that is not even an apology, that is just sweeping it under the rug and hoping she forgets. A real sorry would be them replying in public and fixing the $27, not hitting delete like the comment never happened. Sounds like she made the right call quitting, saves her the trouble of getting burned twice.