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Serious question, did that Wendy's Twitter guy actually help or make things worse?
Honestly, I used to think the whole snarky brand voice was genius until I saw the Wendy's account roast a kid for asking about a free frosty last month. I was scrolling through my feed at a Starbucks in Austin and the reply was so brutal it got quoted on the news. The backlash came in like 2 hours and they had to delete the tweet and apologize. Has anyone else noticed brands going too far with the jokes and then scrambling to fix it?
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aaronclark18d ago
Jesus, they roasted a kid for asking about a free frosty? That's like me making fun of someone for checking their mailbox too slow. We all have bad days at work but yikes, read the room next time.
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the_sandra18d ago
Yeah I saw a tiktok about that, brutal overreaction from the cashier lol.
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