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I finally picked a side in the Peloton vs Norvell debate after that terrible refund fiasco
Honestly I was stuck between Peloton and Norvell for months. But then Peloton had that whole recall mess last fall where they took forever to process refunds and blamed customers for shipping damage. I went with Norvell instead and ordered a refurb bike for $650. Three weeks in the pedal crank snapped and their support sent me a new part in 4 days no questions asked. Has anyone else ditched a brand mid-scandal and ended up happier with the alternative?
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parkera222d ago
Your crank snapping after three weeks sounds worse than waiting on a refund.
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jesse9942d ago
Did you check if the refurb Norvell came with an actual warranty or was it just a return policy thing? A lot of people overlook that until something breaks.
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