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A cashier in Boise asked why our cafe put up a sign blaming customers for the wait
She was right, so I took it down and we posted a plain apology instead, and that week our tips went up $90. Has anyone else had a staffer catch a bad sign before it blew up online?
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maryt622d ago
The "blaming customers for the wait" part hits home because I used to figure those signs were just honest. Taking yours down and watching tips jump $90 made me change my mind, sometimes the sign is the problem, not the customers.
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