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The moment I realized I was applying toner totally wrong for 2 years

I was at a Sephora in Chicago last month and a sales girl stopped me mid-swipe. She asked why I was putting toner on a cotton pad and rubbing it all over my face. I told her that's what I always saw in tutorials. She just stared at me and said you're supposed to pat it in with your hands. I had been wasting so much product and probably scrubbing my skin raw without knowing. It was like a lightbulb went off in the middle of the aisle while other customers pretended not to watch. I went home and tried the hand method that night and my face felt way less tight and red. Has anyone else had a brand or store employee call them out like that?
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the_piper
the_piper8d ago
Once patted toner on with a cotton ball for a solid three months before realizing it was for removing nail polish.
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dianal94
dianal948d ago
100% agree with xena1, getting called out in person is way better than the slow YouTube pipeline of lies. I spent a whole year using a hydrating toner with a cotton pad and wondering why my face felt tight and dry after. Patting it in with clean hands legit changed my whole routine for the better.
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xena1
xena18d ago
Lowkey jealous you got corrected in person and not after years of YouTube lies.
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