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A customer told me my headbands were too tight and it made me redo 6 journals

3 comments

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3 Comments
adams.spencer
That kind of picky feedback would make me toss the whole batch and start fresh.
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rubyk86
rubyk869d ago
I really disagree with adams.spencer about tossing the whole batch. That seems like such a waste of time and materials. Just because one customer said the headbands were too tight doesn't mean every single one is bad. Maybe that person just has a bigger head or a sensitive scalp. I would test a couple of the notebooks myself to see if the band feels off before redoing all six. It's smart to take feedback seriously, but not everyone's opinion is worth a complete overhaul.
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alicecooper
Toss the whole batch" sounds like a cooking show gone wrong.
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