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Why does nobody talk about how Walmart self checkout lanes are set up to fail?

I was at the Walmart on Baseline Road in Mesa last Saturday just grabbing some soil and a few plants for a job. I had like 15 items and the self checkout flagged me for a random check on a bag of mulch. The machine froze for a solid 90 seconds while the one associate helped 3 other people. Then I realized the scale is so sensitive that even putting my keys down set it off. It took me 18 minutes to check out 15 items. Has anyone else noticed these machines are designed to make you feel like a criminal over a bag of dirt?
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3 Comments
lauras83
lauras838d ago
The whole thing feels like a bigger trap though. Grocery stores, banks, even the DMV are all built around making you wait forever for simple stuff, but when you try to do it yourself they punish you for being efficient. Like, why does the self checkout freak out over a bag of mulch but a cashier can just ring up a pallet of stuff without blinking? It's like they want you to fail so you'll just give up and use the main lanes, except those are always closed too. This whole system is designed to waste your time on purpose, and it's exhausting.
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fox.derek
fox.derek8d ago
Man you're making this sound like some big conspiracy. It's not that deep. The self checkout freaks out over mulch because it's heavy and the scale doesn't know what to do with it, not because the store is trying to gaslight you into using the main lanes. And half the time when a cashier rings up a pallet, they're just scanning barcodes or typing in a code, it's not some magical efficiency. Yeah it's annoying that the DMV takes forever but that's just how government stuff works, not a personal attack on your time. Like maybe it's just inefficient, not a deliberate trap designed to exhaust you.
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terry_carter15
terry_carter158d agoTop Commenter
Random checks happen with any weight-based item, not just mulch.
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