Warning: I think everyone is wrong about those new smart fridge error codes

Last week I had a run of four Samsung Bespoke fridges all throwing the same '22E' code, which the manual says is a defrost issue. The popular fix online is to replace the whole heater assembly, which costs the customer about $300 with labor. On the third one, I actually traced the wires and found a tiny break in the insulation on a sensor lead behind the crisper drawer, a $5 part. I fixed all four the same way. Everyone just follows the flow chart, but sometimes you gotta ignore the crowd and check the simple stuff first. Has anyone else found a common 'smart' code that's actually pointing to something cheap and easy?

3 comments

3 Comments

terry_jones23d ago

Four fridges in a row with the same code and they all just needed a five dollar wire. That's wild. The official fix is a three hundred dollar heater swap. Makes you wonder how many people got talked into that repair for no reason. I bet the techs don't get paid enough to spend time tracing wires like you did.

anna_henderson23d ago

Honestly terry_jones, that flow chart exists because most people can't trace a wire.

sam_murphy3911d ago

Come on, that's a pretty big claim. I mean, @anna_henderson, how many techs are really skipping the basic checks? Most probably just follow the book because it's faster.