Vent: Found out a customer's 'leaky dishwasher' was a cup of water on the counter

Got a call last Tuesday from a woman in Arlington saying her dishwasher was flooding the kitchen. Drove 30 minutes, walked in, and she pointed at a puddle on the floor next to the counter. It was a half-full coffee mug she'd knocked over an hour earlier. She paid me $75 for the service call and didn't even apologize. Anyone else have a customer waste your time like that?

3 comments

3 Comments

dylanmurray2mo ago

Walked in thinking I'd be knee deep in soapy water, found a dried up coffee puddle and a mug sitting there like a crime scene. Felt like I showed up to a house fire and they just wanted me to change a lightbulb. At least she paid the $75, which is more than I can say for the guy who had me drive 45 minutes to "fix" a garbage disposal that was just unplugged. I guess my dumbest waste-of-time story is still the lady who thought her fridge was broken because the ice maker was empty.

nancy_ross2mo ago

The garbage disposal one made me wince. At least you got paid though.

gavin_hill272mo ago

Driving that far for something that simple is brutal lol. Luckily the worst I ever dealt with was a lady who called me out to her house because her TV wouldn't turn on. Got there and she had both remotes sitting on the coffee table and had just been pushing the wrong buttons for like an hour. Felt dumb charging her but she was so embarrassed she tipped me an extra $20 just to feel better about it lol. Sometimes you just gotta laugh and take the win.