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Can we talk about a client who called my diagnostic process 'reactionary'?
He said I was just swapping parts until something worked, which made me start every job now with a full voltage check at the main board first. Anyone have a go-to checklist they follow before pulling a single component?
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king.wyatt28d agoTop Commenter
Check the service history first. A past repair might have left a weak solder joint or a different failure pattern.
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grayc2728d ago
Wait, they actually keep service records for something like a solder joint? I had a laptop fixed once and the shop just gave me a receipt with the word "repaired" on it. Are there places that write down every little thing they touched? That would be amazing, but I've never seen it.
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king.wyatt28d agoTop Commenter
My local shop in Springfield puts a full checklist in the file. They note every board they reflow and each connector they reseat. It is not just a receipt. A good technician knows that the fix you see today often starts with the repair from last year. I would not trust a place that does not keep those notes. It is the difference between a real fix and just getting it out the door.
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