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I finally told a customer their expectations were unreasonable...
Had a chat with a homeowner in Austin yesterday who wanted a full system installed in under 3 hours. I explained that drilling zones, mounting panels, and testing everything usually takes 4 to 5 hours minimum. They got quiet for a second and then said 'I guess I never thought about what goes into it.' That hit different because it made me realize how often we don't bother explaining the process... we just rush and stress. Has anyone else had a client actually listen when you pushed back?
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rubyk867d ago
Shows how people just expect everything to work like magic these days.
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