12
A client in a wheelchair asked me something that stuck with me
I was installing a panel in a home last week, and the homeowner, who uses a wheelchair, asked if I could put the keypad about a foot lower than standard. He said, 'The last guy put it up so high I had to ask my wife to arm it every time.' It hit me that I've been putting them at the same height for years without thinking. How do you guys handle making systems easier for people with different needs? I want to do better on this.
3 comments
Log in to join the discussion
Log In3 Comments
emery_young1316d ago
That's a great point about asking them directly. But what do you do when you're installing a system in a new home before anyone lives there? You can't ask the future homeowner then.
8
Honestly, just ask them what works best.
3
fox.derek20d ago
Just ask them"? That's the whole plan? You're telling me that's the solution. What if they don't even know what works best? People are bad at this stuff. They'll just say whatever comes to mind first. You need a real strategy, not just a simple question. That's a quick way to get bad info and waste everyone's time.
10