Question about the biggest legal shift I saw in agency contracts

Over the last 2 years, I noticed most of my retainer agreements changed from monthly billing to project-based scopes, especially after a client in Denver pushed for it. It cut down on scope creep but added more paperwork upfront. Has anyone else seen this shift cause more disputes or smoother deals?

3 comments

3 Comments

lisaf3821d ago

So we're just fighting about the menu instead of the meal now?

nancyw9728d ago

Project-based billing just shifts the SAME disputes to the proposal phase, it doesn't fix anything.

jakel3628d ago

Had the same thought until I saw it play out. Proposal phase disputes are way easier to handle when you're not already in the middle of doing the work. You can just walk away from a bad fit before any time is sunk. Hourly billing locks you into arguments about how long things took. Project billing locks you into arguments about what was included. Neither is perfect but I'd rather hash that out upfront than after I've already put in the hours. It changes the whole conversation from defending your time to defining the scope.