PSA: Paid $2,500 for a template privacy policy that was all wrong for our agency

I run a small marketing agency in Columbus and thought buying a boilerplate privacy policy from a legal template site would save us money. Turns out the template didn't account for how we handle client data through third-party tools. A real lawyer caught it during a compliance review last month. The fix cost another $1,800. Has anyone else gotten burned by template legal documents?

2 comments

2 Comments

jessica_ross387d ago

The third party tools part is really where these templates fall apart. I had a similar issue where my template privacy policy said we only store data on our own servers, but we use Mailchimp and Salesforce and a bunch of other stuff. A lawyer friend told me that each of those integrations needs to be spelled out separately or you're basically lying on your privacy policy. The fix ended up costing me about $1,400 because they had to map out every single data flow my agency uses.

caleb2627d ago

Yeah, I used to think templates were good enough too but this post totally changed my mind.